Michael was a firm believer that communication was like learning to drive a car as when you are driving you have to adapt to different conditions and possibly different cars

Michael was a firm believer that communication was like learning to drive a car as when you are driving you have to adapt to different conditions and possibly different cars, this is the same when communicating with other people as you will have to change how you deliver the message depending on the person. While driving you have to build up different skills like listening, observing and reflecting this is the same while communicating. He stated that communication is coded that needs to be solved before the listener can respond. It also works both ways as it is the health care worker responsibility to clearly communicate the message as well as the listeners responsibility to try to understand the message being passed across.